Refund policy

Shipping and Payment Policy

Available Shipping Methods Customers can choose from the following shipping and delivery options:

  • Standard Courier Delivery – $4.99

  • Parcel Locker Delivery (equivalent to InPost) – $4.99

  • Courier Delivery with Cash on Delivery (COD) – $6.99

  • Parcel Locker Delivery with Cash on Delivery (COD) – $6.99

  • Free Shipping on Orders Over $75

Payment Methods Customers can choose from the following payment options:

  • Cash on Delivery (COD)

  • Bank Transfer to Seller’s Account

  • Electronic Payments, including Digital Wallets and Online Transfers

  • Credit/Debit Card Payments

Shipping Information

  • Orders are processed and shipped Monday through Friday.

  • Orders placed before 12:00 PM (noon) will be shipped the same day.

  • Estimated delivery time is 1 to 3 business days.

  • Once your order is shipped, you will receive an email confirmation with tracking details.

Return Policy

Damaged Items If you receive a damaged item, please email us at info@memosgames.com with:

  • Your order number

  • A brief description of the issue

  • At least one photo showing the damage

We will assess the issue and either issue a refund or send a replacement, based on your preference.

Refunds We stand by the quality of our products. If for any reason you are not completely satisfied with your purchase, we offer a full refund minus shipping costs.

To request a refund, email us at info@memosgames.com with the reason for your request, and we will provide further instructions.

We take on all the risk of your order by offering an unbeatable satisfaction guarantee. Your happiness is our priority.

100% SATISFACTION GUARANTEE!