Privacy policy

Effective Date: February 10, 2025

This Privacy Policy explains how Memo Games US ("Site," "we," "our," or "us") collects, uses, and discloses personal information of users who visit our website, use our services, or make a purchase on memosgames.com ("Site") or otherwise communicate with us regarding our services (collectively, "Services"). For the purpose of this Privacy Policy, "User" refers to anyone who interacts with our Services, whether as a customer, website visitor, or other individual whose data we collect in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on the Site with a revised effective date, and we will take any additional steps required by applicable laws.

Collection and Use of Personal Information

To provide our Services, we collect personal information from various sources, as detailed below. The specific types of data collected depend on the User’s interactions with us.

Apart from the specific uses mentioned below, we may use the information to communicate with the User, improve Services, comply with legal obligations, enforce terms of service, and protect our rights, users, and other individuals.

Information Collected Directly from the User

Personal information provided directly through our Services may include:

  • Contact details such as name, email address, phone number, and mailing address.

  • Order information, including billing and shipping addresses, payment confirmations, and purchase details.

  • Account details, including username, password, and security questions.

  • Customer service information, such as messages sent to us for support.

Certain features of our Services require specific personal information. If the User does not provide such information, they may be unable to access some functionalities.

Automatically Collected Usage Data

We may automatically collect certain information about User interactions with our Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • IP address, browser type, and device information.

  • Network connection details.

  • Interaction data with our Services.

Information Obtained from Third Parties

We may also receive personal information from third parties, including:

  • Service providers assisting with our Site operations, such as Shopify.

  • Payment processors handling payment transactions securely.

  • Marketing and advertising partners.

  • Analytics providers tracking interactions with our Services.

Any data received from third parties will be processed in accordance with this Privacy Policy.

How We Use Personal Information

We use collected personal information to:

  • Process orders and fulfill our contractual obligations.

  • Provide customer support and improve user experience.

  • Send promotional and marketing communications (opt-out available).

  • Detect and prevent fraudulent or malicious activity.

  • Comply with legal obligations and protect our rights.

Sharing Personal Information

We do not sell personal data. However, we may share it with:

  • Service providers (e.g., payment processors, shipping partners, analytics tools).

  • Business partners for operational purposes.

  • Legal authorities when required by law.

  • Third parties in the event of a business merger or acquisition.

User Rights Under U.S. Privacy Laws

Depending on state laws (such as the CCPA), Users may have rights regarding their data, including:

  • Right to Know: Request details about collected personal information.

  • Right to Delete: Request deletion of personal information.

  • Right to Opt-Out: Decline the sale of personal data (we do not sell data).

  • Right to Non-Discrimination: We do not discriminate against Users for exercising their rights.

To exercise these rights, contact us at info@memosgames.com.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Security Measures

We implement appropriate security measures to protect personal information but cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, analyze traffic, and personalize content. Users can manage cookie settings through their browser.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage Users to review their policies.

Contact Us

For any questions about this Privacy Policy, contact us at:

Email: info@memosgames.com
Address: [Insert Business Address]

By using memosgames.com, you consent to the terms outlined in this Privacy Policy.